Mandy just found out she did not win this year's Management Award for Excellence. She immediately blames the poor conditions she has to work in and the fact that the rest of her team is incompetent. Mandy has probably just engaged in

Question

Quizplus · Accepted Answer

Mandy's immediate reaction of blaming external factors and others instead of examining her own actions or abilities is indicative of a self-serving bias. This bias is a common tendency to attribute successes to internal factors (such as personal traits or actions) and failures to external factors (such as luck or others' actions).

Mandy Just Found Out She Did Not Win This Year's