If an interviewee gives only short or incomplete responses to open-ended questions,a systems analyst should _____.
A) switch to closed-ended questions
B) give the interviewee easy access to supporting material that might be needed
C) continue using open-ended questions
D) rudely conclude the meeting

Question

Quizplus · Accepted Answer

If an interviewee gives only short or incomplete responses to open-ended questions, a systems analyst should switch to closed-ended questions to get more specific responses. Closed-ended questions are designed to elicit a specific answer or a limited range of answers, and can help to stimulate the interviewee's thinking process. Continuing to use open-ended questions may not generate the desired information, while rudely concluding the meeting is unprofessional and unlikely to yield any helpful results. Providing supportive materials may be helpful, but switching to closed-ended questions is the most effective approach in this scenario.

If an Interviewee Gives Only Short or Incomplete Responses to Open-Ended