Match each item with a statement below.
-a step in the troubleshooting process in which the technician must call in additional people
A)bare metal restore backup
B)change management
C)daily backup
D)incremental backup
E)escalation
F)hot site
G)maintenance window
H)time-domain reflectometer (TDR)
I)tone generator
J)rollback plan

Question

Quizplus · Accepted Answer

Escalation is the step in the troubleshooting process when the technician must call in additional people.

Note: The other terms listed are not directly related to the troubleshooting process, but rather relate to backup and recovery (A, C, D), management and planning (B, J), disaster recovery (F), network testing and troubleshooting (H, I), and scheduling maintenance tasks (G).

Match Each Item with a Statement Below