The production team at Tessing Inc. performed poorly in the first fiscal quarter of 2018 because of internal politics and lack of cooperation among the team members. As a result, the company requested all the members of the production team to attend a training program on conflict management. In this scenario, the type of training program offered by Tessing Inc. to its production team can be classified as _____.
A) soft skills training
B) legally required training
C) job and technical training
D) basic and remedial skills training

Question

Quizplus · Accepted Answer

This is because conflict management training is considered a soft skill training, which helps employees improve their interpersonal skills and ability to work effectively with others.

The Production Team at Tessing Inc