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When Martha Visited a Car Dealership to Buy a New

Question 67

Multiple Choice

When Martha visited a car dealership to buy a new minivan,the salesman was polite,engaging,and seemed enthusiastic about making a sale.He agreed with Martha on the terms of the sale,including the price and the added incentives.When it came time to close the deal,however,"problems" suddenly came up,and the salesman had to change the terms of the deal so that it was no longer as sweet as Martha had hoped it would be.That salesman is using the __________ technique.


A) bait-and-switch
B) foot-in-the-door
C) lowball
D) reciprocal

Correct Answer:

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