Which of the following is not one of Deming's 14 points?
A) Belief in mass inspection
B) Create constancy of purpose for improvement of product or service
C) Adopt and institute leadership
D) Drive out fear

Question

Quizplus · Accepted Answer

Deming believed that mass inspection only uncovers defects rather than preventing them. Instead, he believed in building quality into the product or service from the beginning rather than relying on inspection at the end. The other three choices are actually part of Deming's 14 points.

Which of the Following Is Not One of Deming's 14