TABLE 10-14
The amount of time required to reach a customer service representative has a huge impact on customer satisfaction. Below is the Excel output from a study to see whether there is evidence of a difference in the mean amounts of time required to reach a customer service representative between two hotels. Assume that the population variances in the amount of time for the two hotels are not equal.
-Referring to Table 10-14, suppose α = 0.05. Which of the following represents the result of the test on a difference in the variabilities of the amount of time required to reach a customer service representative between the two hotels?
A) The alternative hypothesis is rejected.
B) The null hypothesis is rejected.
C) The null hypothesis is not rejected.
D) Insufficient information exists on which to make a decision.
Correct Answer:
Verified
Q128: TABLE 10-14
A problem with a telephone
Q180: TABLE 10-14
The amount of time required to
Q181: TABLE 10-14
The amount of time required to
Q182: TABLE 10-14
The amount of time required to
Q185: TABLE 10-14
The amount of time required to
Q187: TABLE 10-14
The use of preservatives by food
Q187: TABLE 10-14
The amount of time required to
Q188: TABLE 10-14
The amount of time required to
Q189: TABLE 10-14
The amount of time required to
Q190: TABLE 10-14
The amount of time required to
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