You have divided the jobs done by your department through work specialisation and are now trying to decide how to best group them for efficiency and service to the customer.You are considering grouping activities by function,product,process or customer. You find that there seems to be a common set of problems among certain types of buyers of your product.You will probably choose:
A)process departmentalisation.
B)product departmentalisation.
C)customer departmentalisation.
D)function departmentalisation.

Question

Quizplus · Accepted Answer

Customer departmentalisation would be the best choice as it focuses on grouping activities based on the needs and behaviours of specific customer groups. Since there are common set of problems among certain types of buyers of your product, grouping activities based on customer needs would help in providing efficient services to those customers.

You Have Divided the Jobs Done by Your Department Through