Sarah's manager has informed her that the old computer software cannot accommodate their new customer load.Sarah is responsible for finding new software for her department.Sarah has to work out the functions that need to be carried out by the software and then look at all of the possible software programs to see how well they meet the weighted criteria.She then selects the alternative with the highest total score. Sarah's manager informing her of the need for new software exemplifies:
A)identification of decision criteria.
B)defining the problem.
C)rating each alternative of each criterion.
D)computing the optimal decision.

Question

Quizplus · Accepted Answer

Sarah's manager informing her of the need for new software is the initial step of defining the problem in the decision-making process. The other options (A, C, and D) are part of the decision-making process but come after defining the problem.

Sarah's Manager Has Informed Her That the Old Computer Software