Presidential Cargo Movers Inc. entered into an agreement with its employee union to refrain from layoffs during the recession. Despite the agreement, the company decided to lay off a few of its employees. The union decided to file a complaint against the company for not living up to its obligations under the agreement. The union's action amounts to a(n):

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A grievance is a formal complaint by an employee or union against an employer regarding a violation of the terms or conditions of employment, such as not adhering to agreements made between the employer and the union.