Case 12.1

Harvey is considering implementing team-building management in his company.He wants to start with teams that work on the production line.He wants groups of five to fifteen people,responsible for one clearly defined product,and he wants them to be individually accountable for the work of the team as a whole.Harvey believes that effective teams permit free expression of feelings as well as ideas,have members who listen to each other,and have well-understood tasks and objectives.

Cynthia is a first-line supervisor in Harvey's company.She values her people and their productivity relatively equally.She seeks to be proactive in her management and works hard at rewarding the contribution of ideas and recognizing accomplishments.Her fellow manager William,in contrast,is far more task-oriented and is more concerned with production than with his people.To William,employees are instruments of production.
-Refer to Case 12.1.What could William do to improve his consideration skills?

Question

Case 12.1
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Harvey is considering implementing team-building management in his company.He wants to start with teams that work on the production line.He wants groups of five to fifteen people,responsible for one clearly defined product,and he wants them to be individually accountable for the work of the team as a whole.Harvey believes that effective teams permit free expression of feelings as well as ideas,have members who listen to each other,and have well-understood tasks and objectives.
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Cynthia is a first-line supervisor in Harvey's company.She values her people and their productivity relatively equally.She seeks to be proactive in her management and works hard at rewarding the contribution of ideas and recognizing accomplishments.Her fellow manager William,in contrast,is far more task-oriented and is more concerned with production than with his people.To William,employees are instruments of production.​
-Refer to Case 12.1.What could William do to improve his consideration skills?​

Quizplus · Accepted Answer

William could improve his consideration skills by taking a personal interest in each employee. This would involve listening to them, building relationships with them, and showing genuine care for their wellbeing. This would help to build trust and create a positive work environment, which can lead to better productivity and job satisfaction. Increasing production by hiring more employees or providing specific feedback during open office hours may be helpful, but they are more task-oriented approaches and do not necessarily address the issue of consideration for employees as individuals.

Case 12.1 ​

Case 12.1