Social media provides a two‐way communication channel between a company and its customers

Name: Social media provides a two‐way communication channel between a company and its customers
Brand: Quizplus
Rating: 4.8 (54 reviews)

Question

Quizplus · Accepted Answer

Social media platforms allow companies to directly interact with their customers through messaging, commenting, and other forms of communication. This open line of communication allows for a two-way dialogue between the company and its customers, promoting engagement and customer satisfaction.

Social Media Provides a Two‐way Communication Channel Between a Company