A nurse manager is conducting yearly assessments of staff nurses.One nurse who stands out as being well-liked and receives positive feedback from patients,staff,and families,possesses a high degree of emotional intelligence.Which of the following characteristics indicates emotional intelligence? (Select all that apply).

Question

Quizplus · Accepted Answer

Emotional intelligence involves the ability to understand and manage one's own emotions, as well as being able to effectively communicate and relate to others. Having confidence dealing with difficult situations, promoting interprofessional teamwork, increasing staff retention, and developing trust among staff are all indications of emotional intelligence. Therefore, options A, B, C, and D are all correct. Option E is incorrect, as there are characteristics listed that indicate emotional intelligence.

A Nurse Manager Is Conducting Yearly Assessments of Staff Nurses