A patient complains to you that she has no idea who "her nurse" is on any given day."I ask one nurse for my pills,and she says,'That is not my job.' I ask the pill nurse about my lab tests,and she says that I should ask another nurse." The nursing care delivery model most likely to be employed in this situation is

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Functional nursing is characterized by task-oriented care, where each nurse is assigned specific tasks or functions for a large group of patients, rather than providing all care for a smaller group of patients. This can lead to the situation described, where patients are unsure who their primary nurse is because care tasks are divided among several nurses.

A Patient Complains to You That She Has No Idea