During a unit meeting you notice that the unit manager,Vivian,presents the current scheduling problems and listens attentively when Yoon,an RN,is speaking,and offers support and advice when Yoon presents new ideas to the group that may alleviate current scheduling problems.You are surprised because Vivian has often confided that she does not like Yoon.Vivian's behaviour is best described as:

Question

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Vivian's behaviour of presenting current scheduling problems, listening attentively to Yoon, and offering support and advice can be seen as facilitation of participatory decision-making. Despite her personal feelings towards Yoon, Vivian is able to put them aside and focus on finding solutions to the unit's scheduling problems while valuing Yoon's input. This shows a level of maturity and professionalism in handling work relationships.

During a Unit Meeting You Notice That the Unit Manager,Vivian,presents