The manager of a surgical area envisions a future that requires the addition of registered nurse (RN)assistants or unlicensed persons to feed,bathe,and walk patients.The RNs on the staff have always practiced in a primary nursing-delivery system and are very resistant to this idea. The best initial strategy in this situation would include:
A) Exploring the values of the RNs in relation to this change.
B) Leaving the RNs alone for a time so they can think about the change before they are approached again.
C) Dropping the idea and trying for the change in another year or so.
D) Hiring the assistants and allowing the RNs to see what good additions they are.

Question

Quizplus · Accepted Answer

The best initial strategy would be to explore the values of the RNs in relation to this change. This will help identify any concerns or objections that the RNs have, and allow the manager to address them appropriately. It is important to understand the perspective of the RNs and work with them to find a solution that is acceptable for everyone. Leaving the RNs alone or dropping the idea without exploring their values will not address their concerns and may lead to further resistance. Hiring the assistants without addressing the RNs' concerns may lead to conflict and a difficult work environment.

The Manager of a Surgical Area Envisions a Future That