When legislators or their staff respond to constituents' requests for help dealing with the state bureaucracy or "navigating the government system," they are performing ______.

Question

Quizplus · Accepted Answer

Constituency service refers to the efforts of elected officials and their staff to assist constituents with specific problems, such as navigating the government bureaucracy or accessing government services. This is different from oversight, which involves monitoring government agencies for compliance with laws and policies, policymaking, which involves creating new laws and policies, and descriptive representation, which involves representing the interests of a particular group or demographic.

When Legislators or Their Staff Respond to Constituents' Requests for Help