Corporate users that work from home using their own computers are supported by the company technical staff.A user contacts the support desk and cannot remember the password to their home Windows 10 computer.What action should the support desk recommend first or walk the user through using, if any?
A)Reload the operating system.
B)Use the password reset disk hopefully created previously or use a Windows installation disk to access Account Recovery Options.
C)Use the F8 key and select the Account Recovery Options link.
D)Use the I Forgot My Password link.

Question

Quizplus · Accepted Answer

Using the password reset disk or the Windows installation disk to access Account Recovery Options is the recommended first step to resetting the password. Reloading the operating system should be a last resort as it may result in the loss of data. Using the F8 key and selecting the Account Recovery Options link is not a valid option in Windows 10. The "I Forgot My Password" link is not available on the Windows 10 login screen.

Corporate Users That Work from Home Using Their Own Computers