A technician is responding to a call about an inkjet printer that is not printing all of any character.Which of the following should the technician do first?
A)Print an alignment page
B)Clean the print head
C)Replace the ink cartridges
D)Replace the imaging drum

Question

Quizplus · Accepted Answer

This issue is likely caused by a clogged print head, so the first step should be to try cleaning it. If that doesn't solve the problem, then the technician can move on to checking ink levels and replacing cartridges. Replacing the imaging drum would not be necessary in this case, as that is a component typically found in laser printers, not inkjet printers. Printing an alignment page would not address the issue of missing characters.

A Technician Is Responding to a Call About an Inkjet