The client diagnosed with borderline personality disorder brings up a conflict with the staff in a community meeting and develops a following of clients who unreasonably demand modification of unit rules. How can the nursing staff best handle this situation?

Question

Quizplus · Accepted Answer

Maintaining consistency of care and open communication can help avoid staff manipulation and allow for reasonable compromise to be reached regarding unit rules. Allowing an autocratic process or giving in to unreasonable demands would create an unstable environment. Punitive leadership would only escalate the situation and damage the therapeutic relationship between staff and clients. Allowing the client spokesman to verbalize concerns during a staff meeting can be an option, but it should be done with moderation and within the context of constructive dialogue rather than allowing unreasonable demands to be made.

The Client Diagnosed with Borderline Personality Disorder Brings Up a Conflict