Unlike products, customers cannot be closely involved in the production of a service.
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Q8: The issue of quality control for international
Q9: Surgeons can perform operations in a distant
Q10: Because services are delivered directly to the
Q12: Increase in employment in services is a
Q14: Even though the intangibility of services is
Q15: Services are more intangible and homogeneous than
Q16: The fastest-growing sector of world trade is
Q16: When services are clear, comparable and available
Q17: When direct delivery and short distribution channels
Q18: Increasingly, services compete against goods and become
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