Santoyo Corporation keeps careful track of the time required to fill orders. Data concerning a particular order appear below: $\begin{array}{lr}
& \text { Hours } \
\text { Wait time } & 28.0 \
\text { Process time } & 1.0 \
\text { Inspection time }& 0.4 \
\text { Move time } & 3.2 \
\text { Queue time } & 5.1
\end{array}$ The delivery cycle time was:

Question

Santoyo Corporation keeps careful track of the time required to fill orders. Data concerning a particular order appear below: $\begin{array}{lr}
& \text { Hours } \
 \text { Wait time } & 28.0 \
\text { Process time } & 1.0 \
\text { Inspection time }& 0.4 \
\text { Move time } & 3.2 \
\text { Queue time } & 5.1
\end{array}$ The delivery cycle time was:

Quizplus · Accepted Answer

The delivery cycle time is the total time from when an order is placed until it is completed and delivered. It includes all aspects of the process: wait time, process time, inspection time, move time, and queue time. Adding these times together: 28.0 (wait) + 1.0 (process) + 0.4 (inspection) + 3.2 (move) + 5.1 (queue) = 37.7 hours.

Santoyo Corporation Keeps Careful Track of the Time Required to Fill