You are the manager of a small boutique.You have decided to apply the Big Five Model in order to understand your employees and their work habits because it is generally supported by an impressive body of research.You want to use the five dimensions of personality to match individuals with jobs to which they are well- suited. You know that your customers are demanding and sometimes difficult.Which personality dimension taps a person's ability to withstand stress?
A)agreeableness
B)extroversion
C)conscientiousness
D)emotional stability

Question

Quizplus · Accepted Answer

The dimension that taps a person's ability to withstand stress is emotional stability, also known as neuroticism. High scores on this dimension indicate an individual who is calm, secure, and able to handle stress well. In a demanding and sometimes difficult customer environment, employees with high emotional stability would likely be better suited to handle the stressors of the job.

You Are the Manager of a Small Boutique