Early studies of organisational citizenship behaviour (OCB)assumed that it was closely linked with satisfaction.More recent evidence suggests that satisfaction influences OCB,but through perceptions of:

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Recent evidence suggests that satisfaction influences OCB through perceptions of fairness. While consistency, leadership ability, and productivity may also influence OCB, research has consistently found that fairness is the strongest predictor of OCB.

Early Studies of Organisational Citizenship Behaviour (OCB)assumed That It Was