Zeus Industries sells satellite television systems.The senior management feels that barriers are hindering communication.Frequently,senior managers feel that their employees are telling them only what they want senior managers to hear.Some middle managers are unable to deal with the vast amount of information in this fast- changing industry.The industry has the additional problem of communicating with users of satellite systems who do not understand the specialised technical language of the industry. When subordinates manipulate information so that it will be seen more favourably by their managers,occurs.

Question

Quizplus · Accepted Answer

Filtering is when subordinates manipulate information to make it more favourable to their managers. This is the best fit for the described scenario. Sabotage is intentional harm to a company, which is not mentioned in the scenario. Feedback is a method of communication, but it does not accurately reflect the issue described. Overload is mentioned as a problem for middle managers, but it is not directly related to the issue of information manipulation.

Zeus Industries Sells Satellite Television Systems