One common ingredient in organisations that successfully create functional conflict is that they reward dissent and punish conflict avoiders.

Question

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Organisations that encourage and reward open communication, constructive criticism and respectful disagreement tend to have a healthier culture of conflict that ultimately leads to stronger decision-making and problem-solving skills. On the other hand, conflict-avoidant organisations where disagreements are discouraged or suppressed can lead to groupthink, lack of innovation and hidden tensions that can later escalate into more serious conflicts. Therefore, it is important for organisations to reward and recognise individuals who speak up and challenge the status quo, while also addressing and discouraging behaviours that undermine open communication and collaboration.

One Common Ingredient in Organisations That Successfully Create Functional Conflict