Geraldine Is a Manager in a Public Sector Agency

Geraldine is a manager in a public sector agency.She has just completed her annual performance appraisal session with her boss.After looking over her results for the last year and the feedback from her clients and staff,her boss has suggested that she needs to learn how to become more effective as a manager.He has suggested she attend an MBA course on organisational behaviour at the local business school.During the course,Geraldine is likely to learn

A) that organisational behaviour is the study of two determinants of behaviour in organisations: individuals and groups.
B) knowledge that can be applied towards improving an organisation's effectiveness.
C) that the purpose of OB is to learn more about the technical skills required to be a manager.
D) that there is little agreement as to the components or topics that constitute the subject area of OB.