Salespeople exhibiting poor grammar will have a tough time earning credibility with the buyer.
Correct Answer:
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Q72: Are you interested in making a purchase
Q73: Projection questions ask the buyer to describe
Q74: After sensing and interpreting a message, the
Q75: According to the model of active listening
Q76: An important part of listening is visual
Q78: With respect to SIER, sensing refers to
Q79: Active listening requires both cognition and concentration.
Q80: Premature evaluation of what the buyer is
Q81: When talking with the buyer, a salesperson
Q82: _questions are used to shift or redirect
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