The Study of 20 Randomly Chosen Hospitals in Quebec Found

The study of 20 randomly chosen hospitals in Quebec found that patients with communication problems in the delivery of their care

A) tended to suffer from relatively minor health problems.
B) were less likely to complain to the ministry.
C) were more dissatisfied with the hospital staff.
D) were the elderly.
E) were at greater risk for experiencing multiple preventable adverse events.