Which of the following is not a method a salesperson might use to expand collaborative involvement between the selling organization and the customer's organization?
A) Hosting a week-long series of seminars for the customer's organization
B) Initiating and enhancing relationships between multiple key individuals in both organizations
C) Refer the customer to customer service when complaints arise so that the customer will get know the customer service agents
D) Host social engagements to allow key individuals from both organizations get to know each other
E) All of the above are ways to expand collaborative involvement

Question

Quizplus · Accepted Answer

Referring the customer to customer service when complaints arise does not involve direct collaboration between the selling organization and the customer's organization. The other options involve some form of direct collaboration between the two organizations.

Which of the Following Is Not a Method a Salesperson