One study showed that __________may be more important in less economically developed countries and less important in more economically developed countries.
A) span of control
B) formalization
C) departmentalization
D) chain of command

Question

Quizplus · Accepted Answer

The concept of formalization, which refers to the degree to which an organization relies on rules, procedures, and written documentation to govern behavior and decision making, may be more important in less economically developed countries where there is less trust among employees and more need for clear guidelines. In contrast, in more economically developed countries, where there is greater trust among employees and a greater emphasis on employee empowerment and flexibility, formalization may be less important.

One Study Showed That __________May Be More Important in Less