For organizations to improve productivity, they should focus on which of the following?
A) operations variables only
B) people only
C) people and operations variables
D) people or operations variables, depending on the industry

Question

Quizplus · Accepted Answer

Both people and operations variables are important to improve productivity. A focus on operations variables alone may improve process efficiency, but without a motivated and skilled workforce, productivity gains will be limited. Similarly, a focus on people without addressing operational issues may result in employees working hard but not working smart, which can also limit productivity gains. A balance between the two is necessary for sustained productivity improvement.

For Organizations to Improve Productivity, They Should Focus on Which