Solutions (Scenario)
Ramzy is the new strategic manager for Solutions Tech, Inc., a management consulting firm dedicated to assisting small businesses in the pursuit of success. He is currently in a meeting with Jassem, who is the owner of a successful small business that creates computer displays for big companies. Ramzy is reviewing the business strategy at Jassem's business and has some recommendations.
-Ramzy told Jassem that flexibility in job design means that jobs should be redesigned around work processes that_________ .
A) help organizations learn more about their customers
B) link functions charged with creating value to customers
C) reveal customers' flexibility
D) solidify the commitment of members to the goals of their respective work unit

Question

Quizplus · Accepted Answer

Flexibility in job design should be linked to functions charged with creating value to customers. This helps to ensure that the job tasks are aligned with the organization's overall strategy and mission. It also helps to ensure that the work processes are focused on meeting the needs and expectations of customers.

Solutions (Scenario) Ramzy Is the New Strategic Manager for Solutions Tech, Inc