Jamal and Joumana (Scenario)
Jamal and Joumana are both managers at a medium- sized medical supply firm. Jamal emphasizes to his people that the work must be done, regardless of circumstances, and encourages his employees to meet their sales quotas. He is generally liked, but because sales are unstructured, sometimes his employees resent his rather heavy- handed approach. Joumana has tried hard to build a good rapport with her employees and knows each of their families. She encourages her employees to work hard, but to be certain to take time for themselves and their families.
-Fiedler's contingency model would classify Jamal as _________oriented.

Question

Quizplus · Accepted Answer

Fiedler's contingency model proposes that there are two types of leaders: task-oriented and relationship-oriented. Task-oriented leaders prioritize getting the job done, achieving goals, and meeting performance standards. Relationship-oriented leaders prioritize building connections and cultivating positive relationships with their employees. Based on the scenario, Jamal's emphasis on meeting sales quotas despite circumstances suggests that he is a task-oriented leader.