Jamal and Joumana (Scenario)
Jamal and Joumana are both managers at a medium- sized medical supply firm. Jamal emphasizes to his people that the work must be done, regardless of circumstances, and encourages his employees to meet their sales quotas. He is generally liked, but because sales are unstructured, sometimes his employees resent his rather heavy- handed approach. Joumana has tried hard to build a good rapport with her employees and knows each of their families. She encourages her employees to work hard, but to be certain to take time for themselves and their families.
-Fiedler's contingency model would classify Joumana as_________ oriented.

Question

Quizplus · Accepted Answer

Joumana's emphasis on building rapport with her employees and knowing their families suggests that she is relationship-oriented, which means she places a high value on creating positive relationships with her employees. This is in contrast to Jamal, who appears to be more task-oriented, focused primarily on meeting sales quotas and getting the work done.