Formal communication refers to communication that follows the official chain of command or is part of the communication required to do one's job.

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Formal communication is characterized by following the formal hierarchy or official channels of communication within an organization, where messages follow a predefined path, are clear, and contain official information. It often takes place through memos, reports, emails, meetings, or events, and its purpose is to inform, clarify, or request information related to the tasks, duties or responsibilities of employees. Therefore, formal communication is an essential part of organizational functioning and helps to establish and maintain order, structure, and accountability within the workplace.

Formal Communication Refers to Communication That Follows the Official Chain