Maya - Communications Expert (Scenario)
Maya works as the human resource manager for Horizon Software, Inc., a software development firm that focuses on the development and implementation of customized JAVA- based applications for big companies. Unfortunately, the past few months have been challenging because employees have become upset due to the lack of communication among company managers. Maya decided that it was imperative to conduct an organizational communication workshop for these managers.
-Maya makes a point to differentiate between interpersonal communication and organizational communication. She explains that the concept of organizational communication encapsulates________ .

Question

Quizplus · Accepted Answer

Maya distinguishes interpersonal communication from organizational communication and states that organizational communication covers patterns of communication within the organization.