The use of _________ _ focuses the evaluator's attention on key behaviors that distinguish effective from ineffective work performance.
A) critical incidents
B) job analysis
C) graphic rating scales
D) simple analysis

Question

Quizplus · Accepted Answer

Critical incidents are specific examples of successful or unsuccessful job performance that are used to guide the evaluator's assessment of an employee's overall performance. By focusing on key behaviors that have a significant impact on job success, critical incidents help to ensure that performance evaluations are fair, accurate, and consistent. Job analysis, graphic rating scales, and simple analysis may also be used in performance evaluations, but they do not specifically focus on identifying key behaviors in the same way that critical incidents do.

The Use of _________ _ Focuses the Evaluator's Attention on Key