One outcome of the Hawthorne Studies could be described by which of the following statements?
A) Money is more important than the group with regards to individual productivity.
B) Behavior and employee sentiments are inversely related.
C) Social norms or group standards are the key determinants of individual work behavior.
D) Security is relatively unimportant.

Question

Quizplus · Accepted Answer

The Hawthorne Studies concluded that social norms or group standards are the key determinants of individual work behavior. The studies found that productivity increased not because of changes in lighting or other work conditions, but because workers felt that they were being listened to and were part of a group with a shared goal. This highlighted the importance of social factors in the workplace, such as group dynamics and job satisfaction.

One Outcome of the Hawthorne Studies Could Be Described by Which