Which of these drawbacks would be considered a hidden cost of work standards?
A) Assigning tasks to workers and machines to utilize resources
B) Increased conflict between labor and management
C) Ability to compare alternative process designs
D) Determination of current and projected capacity requirements

Question

Quizplus · Accepted Answer

Increased conflict between labor and management can be a hidden cost of work standards as it may lead to labor dissatisfaction, strikes, and other forms of work stoppages which can ultimately lead to increased costs for the company. The other options are not considered hidden costs of work standards.

Which of These Drawbacks Would Be Considered a Hidden Cost