What has consequences in the interaction between the service provider and the customer?

Question

Quizplus · Accepted Answer

The inseparability of production and consumption means that the customer is actively involved in the service delivery process and can directly influence the outcome of the service encounter. This can have significant consequences for the interaction between the service provider and the customer, such as the customer's level of satisfaction, loyalty, and repeat business. The other options listed (perishability of the item, age of the customer, elasticity of demand) may also have an impact on the service encounter, but are not as directly related to the interactions between the service provider and the customer.

What Has Consequences in the Interaction Between the Service Provider