So called "back office" processes are more likely to be associated with professional service processes with high levels of customer interaction than service factories.

Name: So called "back office" processes are more likely to be associated with professional service processes with high levels of customer interaction than service factories.
Brand: Quizplus
Rating: 4.9 (31 reviews)

Question

Quizplus · Accepted Answer

Back office processes typically involve less customer interaction and are more associated with service factories, which focus on efficiency and standardization.

So Called "Back Office" Processes Are More Likely to Be