Which one of the following statements about process management is best?
A) When customization must be high, equipment should be general purpose, and employees need to perform a broader range of duties.
B) The traditional relationship between capital intensity and resource flexibility is that if one is high, so is the other.
C) Creating a more capital-intensive process tends to reduce the fixed cost and raise the variable unit cost.
D) Economies of scope mean that a process should be devoted to a single product or service to achieve high volumes.

Question

Quizplus · Accepted Answer

The statement accurately describes how process management can be optimized to achieve high customization while keeping costs low. By using general-purpose equipment and training employees in a broader range of duties, a company can avoid the need for specialized equipment or highly trained employees, which can be expensive. This approach allows greater flexibility while keeping costs under control.

Which One of the Following Statements About Process Management Is