With a single-server model, increasing the promotions for a service through advertising will most likely:
A) increase the utilization of the server.
B) decrease the average number of customers in the service system.
C) decrease the average time a customer spends in the system.
D) increase the probability that the server will be idle.

Question

Quizplus · Accepted Answer

Increasing promotions for a service through advertising will likely attract more customers to the service, leading to an increase in the utilization of the server (i.e., the server will be busier with more customers to serve). Therefore, the best choice is A.

With a Single-Server Model, Increasing the Promotions for a Service