With a single-server model, increasing the capital-to-labor ratio will most likely:
A) increase the utilization of the server.
B) have no effect on the operating characteristics because they are affected only by work-methods changes.
C) decrease the probability that there are zero customers in the system at any time.
D) decrease the average number of customers in the waiting line.

Question

Quizplus · Accepted Answer

Increasing the capital-to-labor ratio typically means investing in better equipment or technology, which can improve efficiency and reduce the average number of customers in the waiting line.

With a Single-Server Model, Increasing the Capital-To-Labor Ratio Will Most