Customers in a small retail store arrive at the single cashier at the rate of 10 per hour. The average service time for the cashier is five minutes. Arrivals tend to follow a Poisson distribution, and service times follow an exponential distribution.
a. What is the average utilization of the cashier?
b. What is the average number of customers in the system?
c. What is the average number of customers in line?
d. What is the average time spent in the system?
e. What is the average time spent in line?
Correct Answer:
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