Functional benchmarking is based on comparisons with a direct industry competitor.
Correct Answer:
Verified
Q4: Appraisal costs are associated with preventing defects
Q26: Products never have more than one defect
Q130: _ of variation are the purely random,
Q142: A process is said to be in
Q143: _ philosophy was that quality is the
Q144: _ is a means of translating customer
Q145: _ teams address issues of paramount concern
Q150: _ includes basic performance, supplemental features, reliability,
Q151: Customers typically define quality as conformance to
Q166: _ means that customers expect the product
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