Most experts estimate the cost of poor quality in the range of 20 to 30 percent of gross sales for defective or unsatisfactory products.

Question

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The cost of poor quality often includes rework, returns, and lost sales, which can significantly impact a company's revenue, and many studies and expert analyses have estimated this cost to be between 20 to 30 percent of gross sales.

Most Experts Estimate the Cost of Poor Quality in the Range