A telephone customer service center has experienced several problems.They have begun to analyze the data from customer complaints.Their first step was to construct the table below.
$$\begin{array} { l c }
\ { \text { Problem Type } } & \text { Total } \
\hline \text { Person not available } & 5 \
\text { Incorrect information given } & 12 \
\text { Phone line busy } & 7 \
\text { Long delay } & 39 \
\text { Phone tree confusing } & 20 \
\text { People friendly } & 17
\end{array}$$
Use this data to build a Pareto chart to help identify the "vital few" problems.

Question

A telephone customer service center has experienced several problems.They have begun to analyze the data from customer complaints.Their first step was to construct the table below.
 $$\begin{array} { l c } 
\ { \text { Problem Type } } & \text { Total } \
\hline \text { Person not available } & 5 \
\text { Incorrect information given } & 12 \
 \text { Phone line busy } & 7 \
\text { Long delay } & 39 \
\text { Phone tree confusing } & 20 \
\text { People friendly } & 17
\end{array}$$ 
Use this data to build a Pareto chart to help identify the "vital few" problems.

Quizplus · Accepted Answer

The Answer of A telephone customer service center has experienced several problems.They have begun to analyze the data from customer complaints.Their first step was to construct the table below.
 $$\begin{array} { l c } 
\ { \text { Problem Type } } & \text { Total } \
\hline \text { Person not available } & 5 \
\text { Incorrect information given } & 12 \
 \text { Phone line busy } & 7 \
\text { Long delay } & 39 \
\text { Phone tree confusing } & 20 \
\text { People friendly } & 17
\end{array}$$ 
Use this data to build a Pareto chart to help identify the "vital few" problems.

A Telephone Customer Service Center Has Experienced Several Problems Use This Data to Build a Pareto Chart to Help