Tom is thinking about the focus group he just viewed.Mary,a group member,provided many interesting insights,but nevertheless,often provided an inconsistent point of view.Tom should ________.
A)ignore Mary's comments because of these inconsistencies
B)try to understand Mary as a person,rather than focusing on each specific comment
C)only pay attention to the first things Mary said
D)only pay attention to the last things Mary said

Question

Quizplus · Accepted Answer

Rather than dismissing Mary's comments completely or selectively choosing which comments to listen to, Tom should try to understand Mary as a person and consider how her experiences and background may be influencing her inconsistent point of view. By doing so, Tom may be able to extract valuable insights from Mary's comments and gain a better understanding of the target audience.

Tom Is Thinking About the Focus Group He Just Viewed